Frequently Asked Questions

Visit our website and sign up for access to the platform. Our onboarding guide will walk you through connecting data streams, setting preferences, and navigating dashboards.

The lab connects to major market and regional feeds, plus proprietary inputs via secure APIs. Custom connectors can be developed for specialized data streams.

FinNowLab integrates seamlessly with your existing systems through secure APIs, streaming new analytic metrics within two seconds of data capture. This enables uninterrupted workflows, automated alerts, and consistent context across web dashboards, mobile devices, and custom endpoints.

All data streams are encrypted in transit with industry-standard TLS and at rest using AES-256. Role-based access controls limit visibility to authorized users, and continuous auditing logs track every query and configuration change for full traceability.

Yes. FinNowLab provides modular analytic components that can be customized with your industry metrics. You can adjust parameters, select visualization templates, and integrate external KPIs through our widget-based interface without code.

Deploy on FinNowLab’s secure cloud infrastructure, on-premises in your private network, or via a hybrid model. All options support dynamic scaling, high-availability clusters, and seamless updates without interrupting data flows.

Connect to relational databases, time-series repositories, data lakes, IoT streams, and custom HTTP endpoints. Adapters for common protocols like JDBC, ODBC, MQTT and RESTful APIs are included out of the box.

Subscribe to our release notes RSS feed, check the in-app notification center, or visit the ‘What’s New’ section on FinNowLab.com/blog. Major version releases are announced via email and the community forum.

Our Zurich-based support team is available Monday through Friday, 08:00 to 18:00 CET. We typically respond to inquiries within two business hours and provide dedicated channels for critical issues.

No. The intuitive user interface and out-of-the-box templates mean you can begin exploring real-time metrics without scripting. For advanced queries, custom scripting is optional but not required.

Designed for scale, FinNowLab supports thousands of concurrent streams, auto-scales compute and storage layers, and maintains consistent performance under high loads with zero-downtime upgrades.

Yes. Create automated reports in PDF or HTML, set custom schedules, define routing lists, and include interactive links that open the exact state of live dashboards.

Access free video tutorials, step-by-step guides, and a community forum. Optional instructor-led workshops and private consulting are available for deeper integration and advanced analytic methods.